Genesys - Advanced Partner (VAR & Managed Services - South Asia)...
Consulting & IP driven initiatives, to leverage existing technology & assist clients in their adoption of UC initiatives across entire corporate value-chain.
Act as an extension to our client-operations, delivering a wide-portfolio of offering ---- including Tech-support, Professional Services, Remote Infra Management, Facility Management, Training, GTM strategy etc.
Enabling seamless TDM-2-SIP migration, multi-channel interaction management rollouts (contact-centre, kiosk, web etc.), cloud-enablement & virtualization.
Adjunct suite of IP-suite (UNIFY) enabling quick ramp-up of solutions delivery, across various horizontal/vertical apps.
Consulting & Solutions Specialities:
Vendor Specialisation --- Genesys / Nuance / Alcatel-Lucent suite of voice/speech technologies.
Verticals - Telecom, Healthcare, IT/ITeS, Retail, BFSI, BPO, MERU
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