I totally agree with Michael. I've been working with organisations (businesses & non-profits) assisting in their adoption of cloud computing solutions and I'd say that SME's stand to gain the most from making the move.
Cloud/SaaS solutions provide access to enteprise grade solutions for smaller organisations that were previously unavailable due to a combination of software cost, hardware cost, ongoing maitenance cost and time/effort required to implement. Thankfully today things are different and we live in a world where small businesses have access to exactly the same systems as the fortune 500 enterprise.
As great as it all sounds, I have a few words of caution. Some organisations see the cloud as a "silver bullet", believing that the adoption of a cloud solution (specifically CRM/ERP) without any prior planning or thought is going to somehow alleviate all their business problems and magically help them grow. Not true! You still need to take the time to customise the solution to fit your business, integrate with any other critical systems and crucially take the time to train your staff (user adoption is always a hot topic) to ensure that you get what you want out of the system.
Feel free to contact me if you have any specific questions, I'd be happy to help.
Answered 7 months ago by William Cobbett
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